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Order Information

Our Guarantee/Return Policy
Here at The Country French Collection, there is nothing more important to us than making sure our customers are satisfied. If you order a product and it arrives damaged or defective, please contact us so we can schedule FedEx to pick it up and get another one out to you quickly.

The Country French Collection
2891 Creek Rd.
Elverson, Pa. 19520
 800-480-0204
Every item we sell reflects our commitment to give you the best quality and value and, most import, service. We stand behind our products 100%.
If you have any questions at all, please feel free to contact us.
Privacy
The Country French Collection promises to keep all information given to us completely confidential. Outside parties will not receive your information for any purpose other than to process your order to your complete satisfaction.
Security
Your right to privacy and security is of the utmost importance to us. Our Secure Online Shopping Application allows you to process your order within a totally secure environment. This shopping application is safe and secure, protecting both your personal information and all credit card transactions.
We accept:    buy copper cookware with these credit cards
Satisfaction
Shipping & Handling
All shipping and handling for Mauviel & Bourgeat copper cookware products is free of charge. Shipping and handling fees on all other items is noted. International orders outside the continental United States will be advised of specific shipping charges/conditions based on your location.
Most orders ship within one day of their receipt. If items are backordered, we will contact you with the anticipated ship date.
In most cases, we ship via UPS. We also use the U.S. Postal Service when appropriate.
Fax Orders
Mail Orders
You can mail your order to us at the following address: 

The Country French Collection
Attention: buycoppercookware.com Order Dept.
2891 Creek Rd.
Elverson, Pa. 19520
Upon receipt of your order and payment, including your check or credit card information, we will process your order and mail it immediately.
Questions? Email us!